{"id":36993,"date":"2025-04-03T13:33:59","date_gmt":"2025-04-03T13:33:59","guid":{"rendered":"https:\/\/cordoba.gob.ar\/?p=76168"},"modified":"2025-04-03T13:33:59","modified_gmt":"2025-04-03T13:33:59","slug":"app-ciudadana-paso-a-paso-para-cargar-un-requerimiento","status":"publish","type":"post","link":"https:\/\/economiapoliticacba.com\/?p=36993","title":{"rendered":"App Ciudadana: paso a paso para cargar un requerimiento"},"content":{"rendered":"<div><img src=\"http:\/\/economiapoliticacba.com\/wp-content\/uploads\/2025\/04\/app-ciudadana-paso-a-paso-para-cargar-un-requerimiento.jpg\" class=\"ff-og-image-inserted\"><\/div>\n<ul>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\"><strong>Hasta el momento se han resuelto un total de 111.868 incidentes.<\/strong><\/li>\n<\/ul>\n<hr>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Con el objetivo de optimizar y agilizar reclamos de la comunidad se encuentra disponible la <strong>App Ciudadana<\/strong>.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">A trav\u00e9s de esta aplicaci\u00f3n, los vecinos y vecinas pueden reportar incidentes de manera r\u00e1pida y sencilla de la infraestructura urbana como postes ca\u00eddos, cables sueltos o veredas da\u00f1adas; adem\u00e1s de incidencias en el alumbrado, estado de las calles, cloacas, espacios verdes, limpieza y recolecci\u00f3n de residuos, entre otros.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Con esta herramienta los ciudadanos participan proactivamente en el mejoramiento de la ciudad.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Estos son los pasos para reportar una incidencia:<\/p>\n<ul class=\"ak-ul\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-node-block=\"true\" readability=\"1.4473684210526\">\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"-0.86206896551724\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Descargar \u201cApp Ciudadana\u201d desde tu tienda Play Store (<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.munidigital.municiudadano_cordoba&amp;pcampaignid=web_share\" data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"link\">Android<\/a>) o App Store (<a href=\"https:\/\/apps.apple.com\/ar\/app\/app-ciudadana\/id1551802467\" data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"link\">Apple<\/a>).<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"-1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Ingresar a la aplicaci\u00f3n con n\u00famero de CUIL y contrase\u00f1a de CiDi.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"2\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Seleccionar \u201cNuevo Requerimiento\u201d (dependiendo la configuraci\u00f3n del celular, el dispositivo solicitar\u00e1 permiso para rastrear la ubicaci\u00f3n, la cual es necesaria para la gesti\u00f3n).<\/p>\n<\/li>\n<\/ul>\n<ol class=\"ak-ol\" start=\"1\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"orderedList\" data-prosemirror-node-block=\"true\" readability=\"23.5\">\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"7\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">REPORTAR PELIGRO: aqu\u00ed se puede reportar sobre cartel electrificado, poste ca\u00eddo o electrificado, cable colgado, \u00e1rbol en mal estado, vereda rota, caja el\u00e9ctrica sin tapa, boca de tormenta en mal estado y faltante de tapa en red cloacal.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"3\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">ALUMBRADO P\u00daBLICO: corresponde a problema o despeje de luminaria, problema con poste o columna met\u00e1lica, con alumbrado en plaza, problema con cable o tableros el\u00e9ctricos.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"2\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">CALLES: en esta categor\u00eda el vecino puede informar cuando una calle, pavimentada o de tierra, se encuentra en mal estado.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"-1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">CLOACAS: corresponde a desborde de l\u00edquidos cloacales o problemas con tapa.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">PLAZAS Y ESPACIOS VERDES: dentro de este motivo est\u00e1n los reclamos sobre c\u00e9sped no cortado, falta de limpieza o problema con alumbrado en plazas parques y bulevares.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">PREDIO BALD\u00cdO O EDIFICADO: aqu\u00ed se gestiona sobre falta de mantenimiento o de cerramiento de bald\u00edos, construcciones y edificaciones abandonadas.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"10\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">RECOLECCI\u00d3N DE RESIDUOS: dependiendo el tipo de residuo ( h\u00famedo, seco, resto de obra, verdes, voluminosos), se detalla informaci\u00f3n sobre la frecuencia, d\u00eda y horario y la empresa encargada de su recolecci\u00f3n, y en caso de corresponder, la opci\u00f3n de elevar un requerimiento o llamar a la empresa.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"2\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">SEM\u00c1FOROS: corresponde cuando se quiere dar aviso sobre una luz apagada, intermitente, trabada o columna rota\/da\u00f1ada\/chocada.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">V\u00cdA P\u00daBLICA: falta de barrido de calle, problemas con cestos papeleros, yuyos y malezas.<\/p>\n<\/li>\n<\/ol>\n<ul class=\"ak-ul\" data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"bulletList\" data-prosemirror-node-block=\"true\" readability=\"4\">\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"0\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Tras elegir la categor\u00eda, el vecino selecciona la ubicaci\u00f3n exacta de la incidencia.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"3\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Para poder finalizar, se debe subir como m\u00ednimo una foto. Vale aclarar que se solicitan fotograf\u00edas porque son el primer acercamiento de las \u00e1reas operativas para determinar posibles causas, soluciones y materiales que deben utilizarse para realizar el trabajo.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"-1\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Se puede realizar aclaraciones o brindar m\u00e1s detalles en \u201cObservaciones\u201d.<\/p>\n<\/li>\n<li data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"listItem\" data-prosemirror-node-block=\"true\" readability=\"0\">\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Finalmente, presionar \u201cEnviar\u201d.<\/p>\n<\/li>\n<\/ul>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Luego, el requerimiento es enviado al \u00e1rea correspondiente y el vecino recibir\u00e1 informaci\u00f3n sobre el estado del mismo a trav\u00e9s de notificaciones en la aplicaci\u00f3n. Una vez resuelto, puede calificar la soluci\u00f3n.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Cabe destacar que hasta el momento ya se han resuelto un total de 111.868 incidentes reportados a trav\u00e9s de la aplicaci\u00f3n.<\/p>\n<p data-prosemirror-content-type=\"node\" data-prosemirror-node-name=\"paragraph\" data-prosemirror-node-block=\"true\">Para m\u00e1s informaci\u00f3n sobre APP CIUDADANA, ingresar a su <a href=\"https:\/\/cordoba.gob.ar\/appciudadana\/\" data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"link\">sitio web<\/a><strong data-prosemirror-content-type=\"mark\" data-prosemirror-mark-name=\"strong\">.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hasta el momento se han resuelto un total de 111.868 incidentes. Con el objetivo de optimizar y agilizar reclamos de la comunidad se encuentra disponible la App Ciudadana. A trav\u00e9s de esta aplicaci\u00f3n, los vecinos y vecinas pueden reportar incidentes de manera r\u00e1pida y sencilla de la infraestructura urbana como postes ca\u00eddos, cables sueltos o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36994,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[15],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/posts\/36993"}],"collection":[{"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=36993"}],"version-history":[{"count":0,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/posts\/36993\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=\/wp\/v2\/media\/36994"}],"wp:attachment":[{"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=36993"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=36993"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/economiapoliticacba.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=36993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}